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“Start with good people, lay out the rules, communicate with your employees, motivate them and reward them. If you do all those things effectively, you can’t miss.“ – Lee Iacocca

IT Training and Support Specialist

Flaster Greenberg is seeking a Training/Support Specialist to join its IT team. This position rotates responsibilities between Technology Training and Support. This individual is responsible for firm training to include new hire training as well as other firm training requirements as assigned. This individual is also tasked with addressing first and second level support issues. The Training Support Specialist reports directly to the Information Technology Director. The responsibilities of this position include, but are not limited to:

The ideal candidate will have three years related experience, preferably in a law firm environment. Strong training development and delivery skills; thorough knowledge of firm software applications and programs; such as, Windows 10, Microsoft Office 2016, Citrix, Rainmaker, and iManage. Ability to troubleshoot first and second tier hardware and software problems. Excellent presentation skills; exceptional communication skills; and strong customer service skills.

Interested qualified candidates should forward their resumes to: Attention HR at EOE. Currently, we are not accepting resumes or referrals from recruiters.

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