Virtual Meetings, and their Unintended Vulnerabilities
Advanced technology and the availability of online video and teleconferencing software has certainly helped ease the transition to working remotely for many businesses, schools, health care providers, and even the Courts. However, these virtual meeting platforms, while increasingly popular and essential especially during the COVID-19 pandemic, are not always completely secure.
Over the past few days, you may have seen the term “Zoom-Bombing” circulating around the news. This term refers to nefarious actors, or trolls, on the web hijacking Zoom and other virtual meetings to display a variety of disruptive, and often disturbing, behavior. This computer hacking creates serious privacy concerns as it exposes confidential and sensitive material, such as medical information, financial data, trade secrets, and other proprietary information, to these intruders and other third parties.
Protect Your Meetings from Uninvited Guests
We suggest taking the following steps to help keep your virtual meetings closed to intruders:
- Create a random or randomly-generated meeting number for each meeting. Zoom, and other virtual meeting platforms such as GoToMeeting or Skype for Business, allow for a standing meeting number but reports have indicated that such standing meeting numbers are being sold on the dark web. In at least one instance, stolen account information such as email addresses, passwords, meeting identifications, type of account, host keys, and names were actively being sold or posted to the dark web. In other instances, sensitive information from virtual meetings was discoverable through a search engine on the open web. Even a United States healthcare provider, seven educational institutions, and one small business were targeted in such virtual meeting cyberattacks.
- Ensure that each meeting is password-protected. For example, Zoom can automatically create a password and does with each new meeting. In the alternative, when creating the invitation, the meeting creator can assign a password in the invitation. The password will then be included in the meeting invitation that is sent out to the attendees.
- Lock virtual meetings once they’re in session. Some virtual platforms allow for meeting creators to lock their meetings once they’re in session. To prevent unexpected attendees from joining a current session, lock your meeting or enable a virtual waiting room. You’ll be notified when an attendee attempts to join and can easily connect all waiting attendees to the meeting by unlocking.
These precautions should help keep your virtual meetings free from any unwanted “Zoom-Bombers.”
Donna T. Urban is a member of Flaster Greenberg’s Commercial Litigation and Environmental Law Departments concentrating her practice in telecommunications law, environmental regulation and litigation, and privacy and data security. She is a seasoned litigator, and for more than 20 years has successfully represented business clients in contract disputes, regulatory matters, and complex negotiations. She can be reached at email@example.com or 856.661.2285.
Krishna A. Jani is a member of Flaster Greenberg’s Litigation Department focusing her practice on complex commercial litigation. She is also a member of the firm’s cybersecurity and data privacy law practice groups. She can be reached at 215.279.9907 or firstname.lastname@example.org.
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